{"id":12492,"date":"2025-07-22T09:02:48","date_gmt":"2025-07-22T02:02:48","guid":{"rendered":"https:\/\/cdlaf.vn\/?p=12492"},"modified":"2025-07-22T09:04:16","modified_gmt":"2025-07-22T02:04:16","slug":"building-a-personal-data-protection-policy-and-governance-framework","status":"publish","type":"post","link":"https:\/\/cdlaf.vn\/en\/building-a-personal-data-protection-policy-and-governance-framework\/","title":{"rendered":"Building a Personal Data Protection Policy and Governance Framework"},"content":{"rendered":"<p><strong><em>Identify Risks \u2013 Standardize Systems \u2013 Ensure Legal Compliance<\/em><\/strong><\/p>\n<p>CDLAF supports businesses in building a comprehensive personal data protection policy and governance framework that complies with Vietnam\u2019s Decree 13\/2023\/N\u0110-CP and the draft Personal Data Protection Law, while aligning with international standards such as GDPR (EU), ISO\/IEC 27701, and the NIST Privacy Framework.<\/p>\n<p>This is a foundational solution for enterprises to meet personal data compliance requirements and avoid legal penalties, especially important for:<\/p>\n<ul>\n<li>Foreign Direct Investment (FDI) enterprises operating in Vietnam.<\/li>\n<li>Multinational corporations processing large volumes of personal data.<\/li>\n<li>Businesses preparing for audits, IPOs, fundraising, or global partnerships.<\/li>\n<\/ul>\n<p><strong>Our service helps your organization:<\/strong><\/p>\n<ul>\n<li>Establish a full internal legal framework, including legal framework \u2013 procedures \u2013 roles \u2013 forms for personal data protection.<\/li>\n<li>Standardize processes for collecting, storing, using, sharing, and deleting personal data in accordance with legal and operational standards.<\/li>\n<li>Ensure the business is prepared to cooperate with competent authorities during inspections, internal compliance audits, or audits by partners and M&amp;A activities.<\/li>\n<li>Integrate data protection into enterprise governance, risk control, and ESG initiatives.<\/li>\n<\/ul>\n<p><strong>Scope of <\/strong><strong>Service: <\/strong><\/p>\n<ul>\n<li>Draft or update Personal Data Protection Policies, ncluding: scope of application, principles, purposes, retention rules, internal responsibilities, and data subject rights.<\/li>\n<li>Define and assign governance roles and responsibilities, including appointing a Data Protection Officer (DPO) or designated focal point.<\/li>\n<li>Develop or refine Standard Operating Procedures (SOPs) for data lifecycle activities.<\/li>\n<li>Set up processes to handle data subject requests (access, correction, deletion, consent withdrawal, etc.)<\/li>\n<li>Define retention periods and data handling rules by data type and usage purpose<\/li>\n<li>Draft a Personal Data Breach Response Procedure, covering detection, management, reporting, and post-incident review for improvement.<\/li>\n<li>Provide guidance on policy publication, internal communication, and employee compliance acknowledgment.<\/li>\n<\/ul>\n<h2>How we do it<\/h2>\n<table>\n<tbody>\n<tr>\n<td><b>Process<\/b><\/td>\n<td><b>Detailed description<\/b><\/td>\n<\/tr>\n<tr>\n<td><b><b><strong>Step 1: Draft or update Personal Data Protection Policy\u00a0<\/strong><\/b><\/b><\/td>\n<td><span style=\"font-size: 130%;\">We begin by reviewing your current documentation (if any) and evaluating compliance with Decree 13\/2023\/N\u0110-CP and international standards. Based on this, we draft or revise your policy to include:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Scope of application (organization-wide, data types, data subjects)<\/li>\n<li>Principles of personal data processing.<\/li>\n<li>Mechanisms for collection, use, sharing, storage, and deletion of data.<\/li>\n<li>Protection of data subject rights (access, withdrawal, complaints)<\/li>\n<li>Departmental responsibilities and accountability.<\/li>\n<li>Internal oversight,violation handling procedures&#8230;.<\/li>\n<\/ul>\n<p>The policy is prepared in Vietnamese, with an optional bilingual version (Vietnamese-English), professionally formatted and suitable for submission to authorities or foreign partners.<\/td>\n<\/tr>\n<tr>\n<td><b><b><strong>Step 2: Assign Governance Roles and Responsibilities\u00a0<\/strong><\/b><\/b><\/td>\n<td><span style=\"font-size: 130%;\">Clear assignment of roles and responsibilities will help ensure that data control and processing activities follow the correct procedures, preventing omissions or data loss. We will:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Support the appointment of a Data Protection Officer (DPO) or establish a suitable dual-role structure<\/li>\n<li>Develop a responsibility matrix (RACI) across departments :approval, execution, oversight, audit)<\/li>\n<li>Define key roles across departments such as legal,- HR &#8211; IT, &#8211; operations-customer service &#8211; marketing.<\/li>\n<\/ul>\n<p>Provide job descriptions for roles involving personal data.<\/td>\n<\/tr>\n<tr>\n<td><b><strong>Step 3: Develop Standard Operating Procedures (SOPs)\u00a0<\/strong><\/b><\/td>\n<td><span style=\"font-size: 130%;\">In addition to policies, businesses need concrete operational procedures integrated into their daily activities. We build SOPs that align with each stage of the data lifecycle:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>SOPs for data collection (via forms, websites, apps, contracts, surveys)<\/li>\n<li>SOPs for data storage on internal systems or third-party platforms.<\/li>\n<li>SOPs for access control and usage (roles, permissions, access logs)<\/li>\n<li>SOPs for internal and third-party data sharing (with conditions and control mechanisms)<\/li>\n<li>SOPs for deletion or anonymization after data retention periods expire.<\/li>\n<\/ul>\n<p>Each SOP is accompanied by process diagrams, real-life scenarios, role assignments, and relevant templates.<\/td>\n<\/tr>\n<tr>\n<td><b><b><strong>Step 4: Set Up Data Subject Request Handling Procedures\u00a0<\/strong><\/b><\/b><\/td>\n<td><span style=\"font-size: 130%;\">Organizations must be able to respond to individual requests (customers, staff, users) in line with the law. We develop a five-step process:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Receive request (access, modification, deletion, consent withdrawal)<\/li>\n<li>Verify identity and request validity.<\/li>\n<li>Assign internal handler and approve response.<\/li>\n<li>Respond within legally required timeframe.<\/li>\n<li>Store documentation and conduct periodic audits.<\/li>\n<\/ul>\n<p>We also provide template forms (request forms, response samples, processing logs) and guidance on identifying invalid or fraudulent requests.<\/td>\n<\/tr>\n<tr>\n<td><b><b><strong>Step 5: Develop Data Retention and Disposal Policy\u00a0<\/strong><\/b><\/b><\/td>\n<td><span style=\"font-size: 130%;\">Businesses need to control the retention period and storage methods, avoiding the retention of unnecessary data which can lead to legal risks. We will:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Classify data by type, purpose, sensitivity, and legal context<\/li>\n<li>Create a data retention reference matrix<\/li>\n<li>Develop rules for permanent deletion, removal from backups, or anonymization<\/li>\n<li>Provide best practices for storing sensitive data on cloud, on-premise systems, or physical media with access controls<\/li>\n<\/ul>\n<p>For companies using multiple systems (CRM, HRM, ERP, etc.), we assist in integrating policies into real-world operations.<\/td>\n<\/tr>\n<tr>\n<td><b><b><strong>Step 6: Establish Personal Data Breach Response Procedures \u00a0<\/strong><\/b><\/b><\/td>\n<td><span style=\"font-size: 130%;\">When a breach occurs, timely and transparent response is critical. We create:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Security Incident Response Flowchart: from Detection \u2192 Classification \u2192 Emergency Handling \u2192 Recovery \u2192 Post-Incident Review.<\/li>\n<li>Reporting templates for submission to the Ministry of Public Security (per Decree 13\/2023)<\/li>\n<li>Notification templates for affected data subjects.<\/li>\n<li>Guidelines for forming an Incident Response Team (IRT) with defined roles and response timelines.<\/li>\n<li>Instructions on recordkeeping and updating SOPs after incidents.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b><strong>Step 7: Issue Policy and Conduct Internal Communication\u00a0<\/strong><\/b><\/td>\n<td><span style=\"font-size: 130%;\">Policies are only effective when properly communicated and implemented. Therefore, CDLAF will:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Draft a decision to issue a policy, to be signed by the CEO.<\/li>\n<li>Draft email content to disseminate the policy to all personnel..<\/li>\n<li>Guidelines for internal training sessions or e-learning content.<\/li>\n<li>Provide commitment to compliance forms for personnel and the storage process..<\/li>\n<\/ul>\n<p>(Optional) internal awareness checks (quizzes, spot audits) after implementation.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em><strong>Why choose us?<\/strong><\/em><\/p>\n<p><strong>Experienced Legal Professionals<\/strong><\/p>\n<p>We are a team of trained lawyers and legal consultants with extensive experience in implementing personal data compliance under Decree 13, GDPR, APPI, and CCPA. Our portfolio includes FDI, tech startups, banks, and financial institutions.<\/p>\n<p><strong>In-Depth Analysis and Practical Solutions<\/strong><\/p>\n<p>We go beyond problem identification. We offer solutions that are aligned with your budget, size, and operational model\u2014ensuring both feasibility and efficiency.<\/p>\n<p><strong>Confidential and Long-Term Support<\/strong><\/p>\n<p>We strictly protect client information and continue to provide support for policy refinement, staff training, contract reviews, and internal audits.<\/p>\n<p><strong>Tailored to Your Industry<\/strong><\/p>\n<p>We do not use generic templates. Your policy is built based on your organization\u2019s structure, industry, and technology landscape.<\/p>\n<p><strong>High-Quality Deliverables<\/strong><\/p>\n<p>Documents are logically structured, professionally formatted, and available in bilingual versions (upon request), ready for submission to banks, investors, partners, or authorities.<\/p>\n<p><strong>Ongoing Support Beyond Documentation<\/strong><\/p>\n<p>We support implementation, training, operational integration, and post-launch follow-up.<\/p>\n<p><span style=\"color: #d83131;\"><em><strong>30-Point Personal Data Compliance Self-Assessment Checklist <\/strong><\/em><\/span><\/p>\n<p>Receive a specialized document package containing 30 key criteria, enabling your organization to quickly self-assess its compliance status under Decree No. 13\/2023\/N\u0110-CP \u2014 entirely free of charge.<\/p>\n<a href=\"http:\/\/cdlaf.vn\/wp-content\/uploads\/2025\/07\/CDLAF_30-Point-Personal-Data-Compliance-Self-Assessment-Checklist_en.pdf\" class=\"button primary\" >\n\t\t<span>Download file<\/span>\n\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Identify Risks \u2013 Standardize Systems \u2013 Ensure Legal Compliance CDLAF supports businesses in building a comprehensive personal data protection policy and governance framework that complies with Vietnam\u2019s Decree 13\/2023\/N\u0110-CP and the draft Personal Data Protection Law, while aligning with international standards such as GDPR (EU), ISO\/IEC 27701, and the NIST Privacy Framework. This is a&#8230;<\/p>\n","protected":false},"author":4,"featured_media":11017,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[332,198],"tags":[333],"class_list":["post-12492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-personal-data","category-translation","tag-personal-data"],"acf":[],"_links":{"self":[{"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/posts\/12492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/comments?post=12492"}],"version-history":[{"count":1,"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/posts\/12492\/revisions"}],"predecessor-version":[{"id":12493,"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/posts\/12492\/revisions\/12493"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/media\/11017"}],"wp:attachment":[{"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/media?parent=12492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/categories?post=12492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cdlaf.vn\/en\/wp-json\/wp\/v2\/tags?post=12492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}