Pursuant to Clause 3, Article 25 of Decree No. 248/2026/ND-CP:
- The following changes require mandatory registration amendments: changes to the platform name (including its website domain name or mobile application name), the person responsible for managing and operating the platform, business registration information, operating model, transaction terms and conditions, standard form service contract, or addition of new services.
- Mandatory submission deadline: Within 20 working days from the date the change officially occurs.
- Risk of deletion of confirmation status: If more than 30 days have passed since receiving the electronic notification requesting clarification and the business has not responded/completed the information, the system will automatically terminate the confirmation status and remove the platform’s publicly available information from the National Portal.
- Competent Authority and Processing Time: The Ministry of Industry and Trade will review the application and issue a response within 7 working days from the date of receiving complete electronic documents through the National Public Service Portal.
Operators of intermediary e-commerce platforms and social commerce networks frequently update their platforms interfaces, launch new features, or replace management personnel as part of their day-to-day operations. However, many businesses are unaware that these operational changes trigger a mandatory requirement to update the platform’s registration information with the Ministry of Industry and Trade.
In particular, the automated management mechanism introduced under Decree No. 248/2026/ND-CP imposes very stringent penalties: Delays exceeding the prescribed deadline can lead to the automatic revocation of the platform’s registration confirmation, causing disruption to business operations and seriously affecting the enterprise’s reputation of the enterprise.
Below, CDLAF Law Firm provides the following detailed guidance on the required electronic application documents, compliance timelines, and the latest procedures for updating the registration information for e-commerce platforms.
1. Cases Requiring Registration Amendment
Businesses must carry out registration amendment procedures when any of the following changes occur to their e-commerce platform:
- A change to the platform name (website domain name, application name);
- A change to the person responsible for the management and operation of the platform;
- A change to the information on the Business Registration Certificate (for businesses) or the Establishment Decision (for organizations);
- A change to the operating model of e-commerce platforms;
- A change to the publicly disclosed operating rules and transaction terms applicable to the platform;
- A change to the terms of the standard-form service contract;
- A change or additions or changes to the services offered on the platform.
2. Deadline for Filing the Amendment Application
Businesses are required to submit the online amendment application within 20 working days from the date on which the relevant changes take effect.
Consequences of Late Submission: (Based on the regulations on system management of the Ministry of Industry and Trade): If more than 30 days have passed since the management agency issued an electronic notice requesting clarification of information changes and the enterprise has not responded or completed the dossier, the system will automatically terminate the confirmation status and remove the platform’s publicly available information on the national portal.
3. Required Application Documents
Based on the regulations regarding the electronic application dossier in Appendix II issued with Decree 248/2026/ND-CP , enterprises shall prepare one set of electronic documents including:
Declaration Form for Amendment of Registration Information: The information must be entered directly into the online form of the system in the format of Form No. 01 in Appendix II issued with the Decree.
Supporting documents the amendments and updates (if any):
- Scanned copy (PDF/Photo) of the updated Business Registration Certificate (if there are changes to the name, address, or legal representative);
- Supporting documents legal ownership or right to use the new domain name/application;
- The draft of the new operating regulations has been updated to align with the current operating model.
4. Procedures
Step 1. Log in to the National Public Service Portal, complete the online declaration and attach the documents/files as specified in section 3 above.
Step 2. Within 7 working days of submitting a complete and valid application, the platform owner will receive feedback on one of the following:
- Confirmation that the application is complete and valid; the platform’s registration information is publicly available in the List of registered e-commerce platforms on the E-commerce Management System connected to the National Public Service Portal.
- Request for clarification or supplementation of the application. The platform owner must revise or supplement the application and resubmit it in accordance with Step 1.
The Ministry of Industry and Trade confirms the registration amendments and updates to the registration of intermediary e-commerce platforms, social networks operating in e-commerce, and integrated e-commerce platforms. The submission and receipt of application results are done online through the National Public Service Portal.
5. Legal Recommendations from CDLAF Law Firm
The process of amending and supplementing e-commerce platform registration under Decree 248/2026/ND-CP requires strict compliance with statutory deadlines from businesses. CDLAF highlights three compliance risks that businesses sometimes overlook:
- Risk relating to the 20-working-day filing deadline: Businesses often focus on technical implementation (app updates, domain name changes, updates to the operating rules) and forget their obligation to submit updated documents within 20 days of the official change, leading to the risk of administrative penalties.
- 30-Day Response Requirement: The Ministry of Industry and Trade’s management system applies a mechanism where if, after 30 days from receiving the electronic notification requesting clarification, the enterprise fails to complete the application, the system will automatically cancel the confirmation status and delete the platform’s public information on the National Information Portal.
- Review of the original registration dossier and current operations: Typically, when reviewing applications for amendments or changes to e-commerce platforms, the competent authority will review the registration records (projects, regulations, registered operating model) from the initial registration date and the current operating date to assess the business’s compliance. Therefore, businesses should be aware of and be prepared to explain if they make any changes to the platform’s structure or operating model.
CDLAF provides support services for amending and supplementing e-commerce platform registrations
CDLAF Law Firm partners with businesses to ensure continuity and absolute compliance throughout their operations:
- Assess the legal validity of the changes (models, sample contracts, regulations).
- Drafting and standardizing the complete set of electronic documents (Form 01 Declaration Form & draft revised Regulations).
- The representative will submit, monitor, and process online explanations to the Ministry of Industry and Trade, ensuring timely completion.
📩 BOOK A CONSULTATION WITH CDLAF’S LEGAL TEAM
Do not let procedural errors disrupt your business plans. Contact CDLAF today to receive a preliminary risk assessment from our team of Lawyers and E-commerce Legal Experts:
Hotline/Zalo: [+84 909 668 216]
Email: info@cdlaf.vn
Why choose CDLAF’s service?
- We provide effective and comprehensive legal solutions that help you save money and maintain compliance in your business;
- We continue to monitor your legal matters even after the service is completed and update you when there are any changes in the Vietnamese legal system;
- Our system of forms and processes related to labor and personnel is continuously built and updated and will be provided as soon as the customer requests it;
- As a Vietnamese law firm, we have a thorough understanding of Vietnam’s legal regulations, and grasp the psychology of employees, employers, and working methods at competent authorities;
- CDLAF’s team of lawyers has many years of experience in the field of labor and enterprises, as well as human resources and financial advisory.
- Strict information security procedures throughout the service performance and even after the service is completed.
You can refer for more information:
- Transferring Employees to Perform Other Works: Key Considerations for Enterprises
- Lawful Labor Discipline: Procedures and Key Notes for Enterprises
- Non-Compete Agreements In Employment Relationships: Are They Enforceable In Vietnam?
- Determining “Serious Damage” in Disciplinary Dismissal
- What Must Social Networks and Online Platforms Do to Comply with the Personal Data Protection Law 2025?
