Training and Capacity Building for Personal Data Compliance

Build Knowledge – Standardize Behavior – Strengthen Data Risk Management

Amidst an increasingly tightening legal framework —from Decree 13/2023/NĐ-CP on personal data protection, the draft Personal Data Protection Law, to international standards like GDPR (EU) and ISO/IEC 27701,simply issuing internal policies is not enough. Businesses need to ensure that all employees, from frontline staff to senior managers, clearly understand, correctly implement, and are fully prepared to respond to risks related to personal data.

At CDLAF, we provide comprehensive and practical training solutions that help your business:

Enhance legal knowledge and compliance skills across the organization, meeting the mandatory requirement under Decree 13 (Article 39 – Organizational responsibility for internal dissemination, awareness, and training).
Integrate a data protection mindset into company culture,across daily operations, internal controls, and ESG goals.
Minimize risks and avoid penalties by identifying risky behaviors and equipping employees with the right response in situations such as data leaks, access requests, or cross-border data transfers.
Provide solid proof of compliance in working with partners, banks, investors, or during activities such as M&A, IPOs, ESG audits.

Our Service Scope Includes:

Develop customized training materials, including internal manuals, Frequently Asked Questions (FAQs) on personal data protection and practical scenario guides based on Decree 13/2023/NĐ-CP and international practices such as GDPR.
Deliver live or online training for both new and current employees with a “hands-on training”, easy-to-understand approach.
Design specialized training for high-risk departments like HR, Marketing, Customer Service, and IT – closely aligned with actual workflows and legal responsibilities.
Internal communication and building personal data awareness across the entire enterprise – including explain roles and responsibilities, and highlight legal risks in everyday situations.
Incorporate simulated scenarios and real case studies,like responding to data access requests, managing data breach incidents, and processing data deletion requests… to enhance response capabilities..
Conduct periodic assessments and internal reviews to measure training effectiveness and support ongoing improvement.

How we do it

Process	Detailed description
Step 1: Develop Specialized Training Materials	According to Decree 13/2023/NĐ-CP and the draft Personal Data Protection Law, organizations are responsible for training and educating staff on personal data protection laws. CDLAF supports the development of customized training materials “tailored” to each business model, ensuring that: Content is aligned with local legal requirements (Decree 13, the Draft PDP Law) and international standards (GDPR, ISO/IEC) Materials include presentation slides, staff handbooks, facilitator notes, and E-learning documents. A clear and practical Frequently Asked Questions (FAQs) section is included, explaining legal terms, key legal principles, and real-world scenarios in a simple and applicable way. Bilingual versions (Vietnamese – English) are available for FDI companies or multinational teams.
Step 2: Run Live or Online Training Sessions	Personal data law requires individuals who handle data to “understand their roles and duties.” We support this with: Onboarding training for new hires to learn personal data responsibilities from day one. Develop a plan for organizing regular quarterly/annual refresher training sessions, with content updated to reflect changes in law and newly arising situations.. Flexible formats: in-person at your office, virtual via Zoom/Teams, or self-paced via internal LMS. Content focused on practical application – not mere theory.
Step 3: Department-Specific Training for High-Risk Roles	Personal data regulations do not distinguish between personnel levels: all individuals involved in personal data processing must clearly understand the regulations and protection principles. CDLAF provides specialized training for departments with higher risks of data breaches, including: HR Department: access to employee records, handling of health-related data, storage of documents in both paper and digital form, surveillance camera data, and electronic tracking. Marketing & Sales Department: handling customer data, emails, CRM systems, user behavior analytics, and third-party data transfers. IT Department: user access control, system permissions, encryption, cloud storage, and endpoint device monitoring. The content is designed to match actual business practices and responsibilities, and integrates data governance standards ISO/IEC 27001/27701, along with clear legal interpretation applied to real-world scenarios.
Step 4: Internal Communication and Building a Data Protection Culture	Compliance only works when it becomes part of your company’s daily culture. CDLAF supports your team with: Internal communication campaigns about personal data: infographic kits, “5 Key Rules” pocket guides, posters in common areas. Organizing “Data Privacy Week,” short Monday talks, mini-games for spotting risky behaviors—all designed to boost engagement. Including compliance messaging in leadership meetings, onboarding programs, and internal newsletters. Embedding the core principles of transparency, purpose limitation, data minimization, and security into daily operations, (based on Article 3 of Decree 13 and Article 5 of the GDPR).
Step 5: Scenario-Based Simulations and Case Studies	Mistakes in real-life handling of personal data can lead to serious consequences. We help your organization prepare in advance by developing and facilitating simulations such as: An employee accidentally sending customer data to an unauthorized third party. Unauthorized system access leading to data extraction. A user requesting that their personal data be deleted. Outsourcing contracts lacking personal data protection clauses. These exercises follow a clear five-step response model: detect – restore – report – notify – prevent recurrence.
Step 6: Post-Training Evaluation and Monitoring	Without assessment and control. After training, companies need tools to measure results and identify gaps. CDLAF helps you implement: Knowledge tests, quizzes, and real-case exercises, customized for different levels: basic staff, specialists, and managers. Periodic surveys to monitor learning progress and adjust content if needed. Dashboards to track average scores, completion rates, and identify high-risk departments. Systems for rewards and reminders to maintain long-term compliance awareness.

Why choose us?

Expert Legal Advisors with Practical Experience

We are a team of trained lawyers and legal consultants with hands-on experience in implementing compliance programs under Decree 13, GDPR, APPI, and CCPA. We’ve supported FDI firms, tech startups, banks, and financial institutions.

Combining legal expertise with in-house training capabilities

CDLAF is one of the few firms that combines deep legal knowledge with real-world training delivery—ensuring your content is legally accurate and practically applicable.

Tailored Materials for Each Department & Industry

We don’t use generic templates. All training is designed for your actual teams (HR, marketing, IT…), includes real case studies, and can be adapted to your systems and processes.

Flexible Formats – Easy Rollout

We offer in-person, virtual, or blended training sessions, with optional bilingual materials (Vietnamese – English) for international teams.

Ongoing Support After Training

We don’t stop after one session. CDLAF continues to support you with:

Content reviews
Designing testing tools and measuring effectiveness
Advising on communication and yearly program updates

Compliance-Ready for Audits, ESG & Global Partners

Our materials and programs can serve as official proof of compliance for ESG audits, M&A, IPOs, fundraising, or international partnerships—building trust with both internal and external stakeholders.

30-Point Personal Data Compliance Self-Assessment Checklist

Receive a specialized document package containing 30 key criteria, enabling your organization to quickly self-assess its compliance status under Decree No. 13/2023/NĐ-CP — entirely free of charge.

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