Registration for establishing a website to provide e-commerce trading floor services
An e-commerce trading floor is an e-commerce website that allows traders, organizations, and individuals other than the website owner to conduct part or all the process of buying and selling goods and services on it. Currently, the law recognizes the following forms of operation of e-commerce trading floors:
- Website allows participants to open booths to display and introduce goods or services;
- Website allows participants to open accounts to carry out the process of entering into contracts with customers;
- The website has a buying and selling section, which allows participants to post information about buying and selling goods and services;
- Social networks have one of the regulated forms of activity listed above and participants directly or indirectly pay fees for carrying out those activities.
Establishing and operating an e-commerce trading floor will have differences between the forms of operation as well as differences between the website owners, accordingly, the legal procedures to register the operation of the e-commerce trading floor where the owner is a Vietnamese enterprise will be simpler than if the owner is a foreign-invested enterprise.
Enterprises managing e-commerce platforms need to ensure the following operating conditions:
- Register to establish a website to provide e-commerce trading floor services according to regulations and publish registered information on the website home page.
- Develop and publicly announce on the website the operating regulations of the e-commerce trading floor, monitor, and ensure the implementation of those regulations on the e-commerce trading floor.
- Require traders, organizations and individuals who are sellers on the e-commerce trading floor to provide information according to regulations when registering to use the service.
- There is an inspection and supervision mechanism to ensure that information provided by sellers on the e-commerce trading floor is carried out accurately and completely.
- Store registration information of traders, organizations and individuals participating in e-commerce trading floors and regularly update relevant information changes and additions.
- Establish a mechanism to allow traders, organizations and individuals participating in e-commerce exchanges to carry out the contract signing process if the website has an online ordering function.
- Apply necessary measures to ensure information security related to business secrets of traders, organizations, individuals, and personal information of consumers.
Take timely remedial measures when detecting or receiving reports about business behavior that violates the law on the e-commerce trading floor.
Procedures
| Process | Detailled description |
| Step 1 |
Traders and organizations register accounts to log into the system by providing the following information:
|
| Step 2 |
Within 03 working days, traders and organizations receive results from the Ministry of Industry and Trade via a registered email address regarding one of the following contents:
|
| Step 3 |
After being granted an account to log into the system, traders and organizations log in, select the function Register website providing e-commerce services, declare information according to the form and attach registration documents according to regulations. |
| Step 4 |
Within 07 working days, traders and organizations receive feedback from the Ministry of Industry and Trade via a registered email address on one of the following contents:
|
| Step 5 |
After receiving notice confirming the complete and valid dossier, traders and organizations send to the Ministry of Industry and Trade (Department of E-commerce and Information Technology) the complete registration dossier (paper copy) according to regulations. |
| Step 6 |
Confirm registration
|
LIST OF DOCUMENTS
- Application for registration of a website providing e-commerce services (according to Form TMĐT-1 in the Appendix issued with Circular 47/2014/TT-BCT).
- Copy from the original book or certified copy or copy presented with the original for comparison of the Establishment decision (for organizations), business registration certificate, investment certificate, or license investment (for traders).
- Project for providing e-commerce services as prescribed in Clause 3, Article 54 of Decree No. 52/2013/ND-CP.
- Regulations on management of activities of websites providing e-commerce services according to the provisions of Point d, Clause 2, Article 55 of Decree No. 52/2013/ND-CP:
- Contents specified in Article 38 of Decree No. 52/2013/ND-CP;
- Handling mechanism and processing time limit when receiving reports about illegal business behavior on websites providing e-commerce services.
- Sample service contract or cooperation agreement between traders and organizations that own websites providing e-commerce services and traders, organizations and individuals participating in buying and selling goods and providing services on that website.
- General transaction conditions apply to the purchase and sale of goods, and the provision of services on the website (if any).
COMMITMENT TO SERVICES
On time
All that we do will be planned specifically in terms of time and content. You can control what we do, and the time to completion, and in all cases, we help you maintain the enterprise’s compliance with the deadlines with competent authorities and employees.
Exactly
We commit to the accuracy of the contents of consultation, established documents, and services we provide to customers. We aim to provide you with a safe and effective legal solution for your business operations.
Security
We establish a confidentiality commitment with you, so information about the enterprise, human resources, finance, etc., and other contents related to enterprises and investors will only be disclosed with your consent or in accordance with the laws of Vietnam.
SERVICE PERFORMANCE PROCESS
Assign
CDLAF assigns designated personnel responsible for ensuring information security, ensuring that only assigned individuals have the right to access information and handle client communication.
Collect information and prepare the service contents
Assigned personnel are responsible for collecting clients information, reviewing regulations and preparing service content.
Control the quality
The Board of Lawyers and Counsels reviews the service content prepared by the assigned personnel before it is sent to clients for their review.
Clients’ approval
Clients review and approve the service content prepared by CDLAF. When requested, meetings are held to explain the prepared content.
Completion
Personnel responsible for service completion directly implement it at the competent authority (if required). They also monitor the progress, report the results, and hand them over to clients.
After-service support
Guide clients to perform necessary tasks related to the delivered results and provide updates on changes in legal regulations.
REASONS FOR CHOOSING CDLAF’S SERVICES
- We provide you with effective and comprehensive legal solutions, help you save your money, maintain compliance in the enterprise, and simplify all legal issues when doing business in Vietnam;
- As a law firm established in Vietnam, we have close relationships and knowledge of working methods, and policies of competent authorities, which facilitates you when operating in Vietnam;
- CDLAF Lawyers have held many important positions in law firms, banks, financial enterprises, foreign enterprises. Therefore, our lawyers provide students with the legal regulations as well as the actual solutions and opinions of competent authorities, see more about human resources.
- The system of forms about enterprise, labor, tax, etc. available and constantly updated will be provided as soon as customers request.
People
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